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This Privacy Policy (“Policy”) explains how Sorena-IT (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, https://sorena-it.com (“Website”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
We may collect the following types of personal information:
Contact Information: Such as your name, email address, and phone number.
Usage Data: Information about how you interact with our Website, including your IP address, browser type, and referring website.
Content Data: Any information you submit to us, such as comments, reviews, or feedback.
We use your personal information for the following purposes:
• To provide our services: We use your contact information to communicate with you about your account and to offer customer support. Usage data helps us improve our Website and personalize your experience. Content data may be displayed on our Website, such as your comments or reviews.
• To comply with legal obligations: We may collect and use your information as required by applicable laws and regulations.
We do not share your personal information with third parties except in the following cases:
• With your consent: We may share your information with third parties if you have given us permission.
• To comply with the law: We may disclose your information if required by law or by a valid court order.
• To protect our rights: We may share your information if necessary to protect our rights, property, or safety.
You have the following rights regarding your personal information:
• Access and Correction: You may request access to or correction of your personal information by contacting us at admin@sorena-it.com.
• Deletion: You can request that we delete your personal information by contacting us at the same address.
• Opt-out of Marketing: You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing email from us.
We take the security of your personal information seriously and implement a variety of measures to protect it from unauthorized access, use, disclosure, alteration, or destruction.
We may update this Policy occasionally. If we make material changes, we will notify you by email or by posting a notice on our Website.
If you have any questions about this Policy, please contact us at admin@sorena-it.com.
This Policy is for informational purposes only and does not constitute legal advice. Please consult with an attorney if you have any questions about your legal rights.
These Terms and Conditions (“Terms”) govern your use of the Sorena-IT website, https://sorena-it.com (“Website”) and the online purchase of our services. By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website. You agree not to misuse the Website by knowingly introducing viruses, trojans, or other malicious material.
All content on this Website, including text, graphics, logos, and images, is the property of Sorena-IT or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or modify any part of this Website without our prior written consent.
To access certain features of our Website, including purchasing services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account and to promptly update any information to keep it accurate and complete. We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms or provided false information.
Sorena-IT provides web design, app development, and graphic design services that can be purchased entirely online. By placing an order through our Website, you agree to provide accurate payment and project details. All prices are listed in Dollar or cryptocurrency unless otherwise specified. We reserve the right to change our prices at any time. Payment must be made in full (or according to the agreed payment plan) before work begins, unless otherwise agreed in writing. All services are delivered remotely and communication will be conducted via email, online meetings, or other digital channels agreed upon by both parties. You are responsible for providing all necessary content and information needed to complete the project in a timely manner. Delays in providing required materials may result in project delays.
Due to the nature of digital and custom design services, refunds are generally not provided once work has commenced. However, we may consider partial refunds at our sole discretion depending on the stage of the project. If you wish to cancel your order, please contact us immediately at admin@sorena-it.com. Cancellation requests will be handled on a case-by-case basis.
We strive to ensure that the information and services provided are accurate and meet your expectations, but we do not warrant that they will always be error-free or uninterrupted. To the fullest extent permitted by law, Sorena-IT shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of the Website or our services.
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Accessing any third-party site is at your own risk.
We reserve the right to suspend or terminate your access to the Website or your account, without notice, if we believe you have violated these Terms.
We may update these Terms occasionally. Any changes will be posted on this page, and your continued use of the Website after such changes constitutes your acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of UAE -Dubai, and any disputes will be subject to the exclusive jurisdiction of the courts of UAE -Dubai.
If you have any questions about these Terms, please contact us at admin@sorena-it.com.
